ANSWERS FOR OWNERS & HOSTS
Build a plan with clear expectations.
What is included in a package starting at $400/month?
The package is customized around your property size, booking frequency, guest volume, services, inspections, and emergency coverage. We agree on the work and price with you; the starting price does not mean every service or unlimited visits are included.
Can cleaning and handyman inspections happen during the same turnover?
Yes. A handyman can inspect the property during turnovers to identify maintenance needs, damaged fixtures, ordinary wear, and safety concerns alongside the guest preparation.
How does between-stay photo documentation help?
Photos create a record of the property's condition so you can compare stays, monitor changes remotely, and document potential damage. They can support legitimate damage claims, but do not automatically prove guest liability.
Can guests contact you directly for urgent issues?
Your on-call plan can route guests directly to Power Up Services or through the property manager first. We also agree on emergency definitions, repair approval limits, and the person authorized to make decisions.
Can I include preventive maintenance in my plan?
Yes. A customized plan can include filter changes, smoke detector and appliance inspections, gutter cleaning, seasonal sprinkler blowouts, routine checks, and minor repairs according to your property's needs.